IT Service Center

The RU-N IT Service Center offers IT support assistance to Faculty, Staff, and Students in a wide range of computer-related issues. Support is available via phone, web, email, or in-person.

Our mission is to provide a single point of contact for support, training, and guidance in the use of Information Technology to the Rutgers Newark community. Our goal is to provide service excellence while maintaining the highest level of integrity and professionalism.

Location: Hill Hall 109 

Please reach us via phone, e-mail, walk-in, and webchat!
Toll Free: 833-OIT-HELP (648-4357)
Local: (973) 353-5083

View in RU Maps

IT Service Center Hours of Operation Mondays - Thursdays 8am-6pm, Fridays 8am-5pm. 

Summer Intersession (5/9/24-5/24/24):  Mon-Fri 8am-5pm


Are we open? If so, get live help *right now* by clicking the button that looks like this:live help button image At the bottom-right of this screen!

IT Self-Service Center

Creating an Incident 

Visit the Rutgers IT Self-Service Center here and create a new Incident with the IT Service Center. The Incident will be solved in order of submission and you can receive updates via email.

Checking Status of Incident 

Visit the Visit the Rutgers IT Self-Service Center here to view your pending Incidents with the IT Service Center. . The Incident will be solved in order of submission and you can receive updates via email.


Departmental Services

Departmental Services is a division of RU-N IT that provides a variety of technical services such as Computer Installation & Repair, Server Installation & Repair, Cabling, Web Design, and so Much more. See a list of our services here.

Tech Tutoring Sessions

RU-N IT offers personalized sessions for learning and supporting technology for the Rutgers Newark Community. Book appointments for real-time assistance via Zoom or Webex.

Find out more

Drop-In Sessions

RU-N IT is proud to offer a new series of personal instructional sessions to help you better use the technology available to you on campus.

Learn More

Student Employment at RU-N IT

Interested in working at RU-N IT?

Apply Here