IT Service Center
The RU-N IT Service Center offers IT support assistance to Faculty, Staff, and Students in a wide range of computer-related issues. Support is available via phone, web, email, or in-person.
Our mission is to provide a single point of contact for support, training, and guidance in the use of Information Technology to the Rutgers Newark community. Our goal is to provide service excellence while maintaining the highest level of integrity and professionalism.
Location: Hill Hall 109
Please reach us via phone, e-mail, walk-in, and webchat!
Toll Free: 833-OIT-HELP (648-4357)
Local: (973) 353-5083
help@newark.rutgers.edu
IT Service Center Hours of Operation Mondays - Thursdays 8am-6:30pm, Fridays 8am-5pm.
*12/24 - 8:00am-5:00pm*
CLOSED 12/25/24 - 1/1/25 for Winter Break
Winter Intersession Effective 1/2/25-1/17/25 - Mondays-Fridays 8am-5pm
Are we open? If so, get live help *right now* by clicking the button that looks like this:
At the bottom-right of this screen!
IT Self-Service Center
Creating an Incident
Visit the Rutgers IT Self-Service Center here and create a new Incident with the IT Service Center. The Incident will be solved in order of submission and you can receive updates via email.
Checking Status of Incident
Visit the Visit the Rutgers IT Self-Service Center here to view your pending Incidents with the IT Service Center. . The Incident will be solved in order of submission and you can receive updates via email.
Departmental Services
Departmental Services is a division of RU-N IT that provides a variety of technical services such as Computer Installation & Repair, Server Installation & Repair, Cabling, Web Design, and so Much more. See a list of our services here.
Tech Tutoring Sessions
RU-N IT offers personalized sessions for learning and supporting technology for the Rutgers Newark Community. Book appointments for real-time assistance via Zoom or Webex.
Drop-In Sessions
RU-N IT is proud to offer a new series of personal instructional sessions to help you better use the technology available to you on campus.
Student Employment at RU-N IT
Interested in working at RU-N IT?