IT Service Center
The RU-N IT Service Center offers IT support assistance to Faculty, Staff, and Students in a wide range of computer-related issues. Support is available via phone, web, email, or in-person.
Our mission is to provide a single point of contact for support, training, and guidance in the use of Information Technology to the Rutgers Newark community. Our goal is to provide service excellence while maintaining the highest level of integrity and professionalism.
Location: Hill Hall 109
Please reach us via phone, e-mail, walk-in, and webchat!
Toll Free: 833-OIT-HELP (648-4357)
Local: (973) 353-5083
help@newark.rutgers.edu
IT Service Center Hours of Operation Mondays - Thursdays 8am-6:30pm, Fridays 8am-5pm.
*Spring Break 3/16/20 - 3/20/26 - Monday-Friday 8am-5pm*
Are we open? If so, get live help *right now* by clicking the button that looks like this:
At the bottom-right of this screen!
IT Self-Service Center
Creating an Incident
Visit the Rutgers IT Self-Service Center here and create a new Incident with the IT Service Center. The Incident will be solved in order of submission and you can receive updates via email.
Checking Status of Incident
Visit the Visit the Rutgers IT Self-Service Center here to view your pending Incidents with the IT Service Center. . The Incident will be solved in order of submission and you can receive updates via email.
Student Employment at RU-N IT
Interested in working at RU-N IT?