Student Employment at RU-N IT

Rutgers University Newark Office of Information Technology conducts its major hiring for student workers during the Spring of each year. The flexible hours allow students to gain valuable real-world work experience in a thriving environment. Students of every major are encouraged to apply. RU-N IT hires students taking 6 credits or more.

Applying is easy! - Apply Here

Select Rutgers University, Newark
Sign in with Rutgers SSO

Fill out the application electronically and attach your documents/resume. Due to time constraints, not all applicants will be interviewed.

We seek people with well-rounded computer experience, strong interpersonal skills, and a positive attitude. Other characteristics we look for are ambition, enthusiasm, initiative, and professionalism. More specific skills required of applicants depend on the type of position they are applying for, which are stated in the individual job descriptions below.

Jobs We Hire For:

RU-N IT Consultant

RU-N IT consultants work at the Service Center or in any of the varied Tech Resource Centers that RU-N IT operates on the Newark Campus. Consultants are the first line of assistance.

Responsibilities

Provide quality customer support to all users on campus, over the phone, through email, face-to-face, and chat
Able to communicate effectively with coworkers, supervisors, and clients
Punctual and reliable in attendance, including mandatory meetings
Able to work independently as well as collaboratively
Communicate technical information to non-technical customers, verbally and in writing
Troubleshoot and provide solutions for a wide range of computing and user support issues, both for campus- and customer-owned systems
Troubleshoot network issues and repair jacks and faceplates
Ensure that university, campus, and lab rules are followed
Escalate unusual occurrences to supervisor/s
Ensure equipment and software are operational
Record usage statistics
Maintain work location in a neat, clean, and orderly manner
Create, update, and maintain documentation (handouts & website)
Log all phone calls, emails, drop-by issues, and chat transcripts into the tracking software
Perform other duties as assigned

Contact Us

Phone: 9733535083

Email: oit-nwkjobs@oit.rutgers.edu