Process
Step 1
Need a quote? Fill out the RUWare Request form linked below, and email it to RUWare@oit.rutgers.edu
- If possible, try to include part number/information that is needed*
Step 2
RUWare receives your request and RUWare staff searches for the most cost efficient price from RU approved vendors. Then, you are provided with a quote.
Step 3
Once you receive quote, obtain appropriate signatures for approval and provide Chart of Accounts/GL String or Project String.
- University Hospital: Provide banner index number and also provide a detailed justification for purchase in quote before returning*
Step 4
Submit completed quotes back to RUWare at RUware@oit.rutgers.edu or fan at (973) 972 8442 and request for RUWare to process.
Step 5
RUWare will then process the order in Marketplace and provide you with the requisition number.
- Budgetary Internal Approval
- Purchase order conversion: once a PO is sent to the vendor, the vendor will start to process the order and provide shipping details.
Step 6
Delivery
Step 7
In the event products are received and need to be returned/exchanged. Send RUWare a request for RMA. We will work with the vendor on retuning your products.
- Please note that Apple sales are final. For other RMA requests, the vendor may charge a restocking fee (depending on the circumstance).
Contact Us
RUWare
(973) 972 3216
ruware@oit.rutgers.edu
Address: 30 Bergen Street, ADMC-4, Room 492, Newark, NJ 07107